DATA PROTECTION - Privacy Policy
§1 Privacy General
Below we would like to inform you about our privacy policy. Here you will find information about the collection and use of personal data when using our website. We observe the data protection law valid for Germany and within the EU. You can retrieve this statement at any time on our website.
We expressly point out that the transmission of data on the Internet (for example in the case of communication by e-mail) has security gaps and can not be completely protected against access by third parties.
The use of the contact details of our imprint for commercial advertising is expressly not desired, unless we had previously given our written consent or there is already a business relationship. The provider and all persons named on this website hereby object to any commercial use and disclosure of their data.
Below we would like to inform you about our privacy policy. Here you will find information about the collection and use of personal data when using our website. We observe the data protection law valid for Germany and within the EU. You can retrieve this statement at any time on our website.
We expressly point out that the transmission of data on the Internet (for example in the case of communication by e-mail) has security gaps and can not be completely protected against access by third parties.
The use of the contact details of our imprint for commercial advertising is expressly not desired, unless we had previously given our written consent or there is already a business relationship. The provider and all persons named on this website hereby object to any commercial use and disclosure of their data.
Data collection on our website
Who is responsible for the data collection on this website?
The data processing on this website is carried out by the website operator. Its contact details can be found in the imprint of this website.
The data processing on this website is carried out by the website operator. Its contact details can be found in the imprint of this website.
How do we collect your data?
Your data will be collected on the one hand, that you tell us. This may be e.g. to trade data that you enter in a contact form.
Other data is collected automatically when visiting the website through our IT systems. These are above all technical data (for example Internet browser, operating system or time of the page request). The collection of this data is automatic as soon as you enter our website.
Your data will be collected on the one hand, that you tell us. This may be e.g. to trade data that you enter in a contact form.
Other data is collected automatically when visiting the website through our IT systems. These are above all technical data (for example Internet browser, operating system or time of the page request). The collection of this data is automatic as soon as you enter our website.
What do we use your data for?
Part of the data is collected to ensure a flawless provision of the website. Other data can be used to analyze your user behavior.
Part of the data is collected to ensure a flawless provision of the website. Other data can be used to analyze your user behavior.
What rights do you have regarding your data?
At any time you have the right to obtain free information about the origin, recipient and purpose of your stored personal data. You also have a right to request the correction, blocking or deletion of this data. For this purpose and for further questions about data protection, you can contact us at any time at the address given in the imprint. Furthermore, you have a right of appeal to the competent supervisory authority. Further information can be found under §5.
At any time you have the right to obtain free information about the origin, recipient and purpose of your stored personal data. You also have a right to request the correction, blocking or deletion of this data. For this purpose and for further questions about data protection, you can contact us at any time at the address given in the imprint. Furthermore, you have a right of appeal to the competent supervisory authority. Further information can be found under §5.
Analysis tools and third-party Tools
When you visit our website, your surfing behavior can be statistically evaluated. This happens mainly with cookies and with so-called analysis programs. The analysis of your surfing behavior is usually anonymous; the surfing behavior can not be traced back to you. You can object to this analysis or prevent it by not using certain tools. Detailed information can be found in the following privacy policy.
You can object to this analysis. We will inform you about the possibilities of objection in this privacy policy.
§2 Controller
Laura Kasper
Parkstraße 23
D-13187 Berlin Germany
Telephone: +49 (0)30 437377-64
Responsible entity is the natural or legal person who, alone or in concert with others, decides on the purposes and means of processing personal data (such as names, e-mail addresses, etc.)
§3 Personal data, use and processing
General:
You can visit our website without providing personal information. Insofar as personal data (such as name, address or e-mail address) is collected on our pages, this is done as far as possible on a voluntary basis. These data will not be disclosed to third parties without your explicit consent. Insofar as a contractual relationship is established between you and us, designed or modified in content, or you submit a request to us, we collect and use personal data from you, insofar as this is necessary for these purposes (stock data). We collect, process and use personal data as far as necessary to enable you to use the website (usage data). All personal data will only be stored as long as this is necessary for the stated purpose (processing of your request or execution of a contract). In this case, tax and commercial retention periods are taken into account. On the instructions of the competent authorities, we may provide information about this data (inventory data) in individual cases, insofar as this is necessary for purposes of law enforcement, security, fulfillment of the statutory duties of the constitutional protection authorities or the Military Shielding Service or for the enforcement of intellectual property rights.
The processing of personal data takes place after given written consent. Consents can be withdrawn at any time with effect for the future.
We process your personal data for the execution of our contracts with you, in particular in the context of our order processing and service utilization. Furthermore, your personal data will be processed for the implementation of measures and activities in the context of pre-contractual relationships.
We process your personal information when necessary to fulfill legal obligations (such as commercial, tax laws).
If necessary, we process your data for identity and age checks, fraud and money-laundering prevention, prevention, combating and clarification of terrorist financing and offensive crime, comparisons with European and international anti-terrorist lists, the fulfillment of tax control and reporting obligations and the archiving of data for privacy and data security purposes, as well as audits by tax and other authorities. In addition, the disclosure of personal data in the context of official / judicial measures may be necessary for purposes of collecting evidence, prosecuting or enforcing civil law claims (Article 6 (1) (c) GDPR).
We process your personal information when necessary to fulfill legal obligations (such as commercial, tax laws).
If necessary, we process your data for identity and age checks, fraud and money-laundering prevention, prevention, combating and clarification of terrorist financing and offensive crime, comparisons with European and international anti-terrorist lists, the fulfillment of tax control and reporting obligations and the archiving of data for privacy and data security purposes, as well as audits by tax and other authorities. In addition, the disclosure of personal data in the context of official / judicial measures may be necessary for purposes of collecting evidence, prosecuting or enforcing civil law claims (Article 6 (1) (c) GDPR).
We may also use your personal information on the basis of a balance of interests to protect the legitimate interest of us or third parties. This is done for the following purposes:
• For obtaining information and exchanging information with credit bureaus, if this goes beyond our economic risk.
• for the limited storage of your data, if a deletion due to the special nature of the storage is not possible or only with disproportionate effort.
• for comparison with European and international anti-terrorist lists, if this goes beyond the legal obligations.
• for the enrichment of our data by using or researching publicly available data.
• for the assertion of legal claims and defense in the case of legal disputes that are not directly attributable to the contractual relationship.
• to ensure and exercise our domestic law through appropriate measures (such as video surveillance).
• For obtaining information and exchanging information with credit bureaus, if this goes beyond our economic risk.
• for the limited storage of your data, if a deletion due to the special nature of the storage is not possible or only with disproportionate effort.
• for comparison with European and international anti-terrorist lists, if this goes beyond the legal obligations.
• for the enrichment of our data by using or researching publicly available data.
• for the assertion of legal claims and defense in the case of legal disputes that are not directly attributable to the contractual relationship.
• to ensure and exercise our domestic law through appropriate measures (such as video surveillance).
We will continue to process personal data from public sources (such as the Internet, media, press, trade and club registries, registration records, debtor directories, land registers). If we are required to provide our service, we will process personal information that we have lawfully obtained from third parties (such as address book publishers, credit bureaus).
Disclosure of personal data:
We disclose your personal data within our company to the areas that need this data to fulfill the contractual and legal obligations or to implement our legitimate interests.
In addition, the following places can receive your data:
• Processors employed by us (Article 28 GDPR), service providers for supporting activities and other controllers within the meaning of the GDPR, in particular in the areas of IT services, logistics, courier services, printing services, external data centers, support / maintenance of IT applications, archiving , Document Processing, Accounting and Controlling, Data Destruction, Purchasing / Procurement, Customer Management, Letter Shops, Marketing, Telephony, Website Management, Tax Consultancy, Auditing Services, Banks
• public bodies and institutions in the presence of a legal or regulatory obligation under which we are obliged to provide information, notification or disclosure of data or the data transfer is in the public interest
• Agencies and institutions based on our legitimate interest or the legitimate interest of the third Party (eg to authorities, credit bureaus, debt collection, lawyers, courts, appraisers, group companies and bodies and supervisory bodies)
• other bodies for which you have given us your consent to the transfer of data
Disclosure of personal data:
We disclose your personal data within our company to the areas that need this data to fulfill the contractual and legal obligations or to implement our legitimate interests.
In addition, the following places can receive your data:
• Processors employed by us (Article 28 GDPR), service providers for supporting activities and other controllers within the meaning of the GDPR, in particular in the areas of IT services, logistics, courier services, printing services, external data centers, support / maintenance of IT applications, archiving , Document Processing, Accounting and Controlling, Data Destruction, Purchasing / Procurement, Customer Management, Letter Shops, Marketing, Telephony, Website Management, Tax Consultancy, Auditing Services, Banks
• public bodies and institutions in the presence of a legal or regulatory obligation under which we are obliged to provide information, notification or disclosure of data or the data transfer is in the public interest
• Agencies and institutions based on our legitimate interest or the legitimate interest of the third Party (eg to authorities, credit bureaus, debt collection, lawyers, courts, appraisers, group companies and bodies and supervisory bodies)
• other bodies for which you have given us your consent to the transfer of data
Storage time of personal data:
If necessary, we process your personal data for the duration of our business relationship, this includes the initiation and execution of a contract.
In addition, we are subject to various storage and documentation obligations, which u. a. from the Commercial Code (HGB) of the Tax Code (AO) and the Medical Devices Act (MPG). The deadlines for storage and documentation specified there are up to fifteen years beyond the end of the business relationship or the pre-contractual relationship.
Ultimately, the storage period is also judged by the statutory limitation periods, which can be, for example, according to §§ 195 ff. Of the Civil Code (BGB) usually three years, in some cases, but also up to thirty years.
§4 Right to information, right to object, right to complain
You have the right at any time to inquire about the data collected about your person free of charge and without delay. You have the right at any time to revoke your consent to the use of your personal information with effect for the future.
For information, please contact the contact details listed under §2.
16 DSGVO, the right to cancellation under Art. 17 GDPR, the right to restrict processing under Art. 18 GDPR and the right of data transferability from Art 20 DSGVO.
You have the right to have data that we process on the basis of your consent or in fulfillment of a contract, in itself or to a third party in a standard, machine-readable format. If you require the direct transfer of data to another person in charge, this will only be done to the extent technically feasible.
In addition, there is a right of appeal to a data protection supervisory authority (Art. 77 DSGVO).
The competent supervisory authority for data protection issues is the state data protection officer of the federal state in which our company is based. A list of the data protection officers as well as their contact data can be taken from the following link: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html
Basically, according to article 21 GDPR the right to object to the processing of personal data by us. However, this right to objection only applies in the case of very special circumstances of your personal situation, whereby rights of our company may conflict with your right of objection.
The competent supervisory authority for data protection issues is the state data protection officer of the federal state in which our company is based. A list of the data protection officers as well as their contact data can be taken from the following link: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html
Basically, according to article 21 GDPR the right to object to the processing of personal data by us. However, this right to objection only applies in the case of very special circumstances of your personal situation, whereby rights of our company may conflict with your right of objection.
You have the right at any time to object to the processing of your data, which takes place on the basis of Art. 6 para. 1 f DSGVO (data processing based on a balance of interests) or Art. 6 para. 1 e DSGVO (Data Processing in the Public Interest) if there are reasons for this arising from your particular situation. This also applies to a profiling based on this provision within the meaning of Art. 4 No. 4 DSGVO.
If you file an objection, we will not process your personal information unless we can demonstrate compelling legitimate grounds for processing that outweigh your interests, rights and freedoms, or the processing is for the purpose of enforcing, pursuing or defending legal claims.
You can revoke an existing consent at any time. An informal message by e-mail to us is sufficient. The legality of the data processing carried out until the revocation remains unaffected by the revocation.
If you file an objection, we will not process your personal information unless we can demonstrate compelling legitimate grounds for processing that outweigh your interests, rights and freedoms, or the processing is for the purpose of enforcing, pursuing or defending legal claims.
You can revoke an existing consent at any time. An informal message by e-mail to us is sufficient. The legality of the data processing carried out until the revocation remains unaffected by the revocation.
If necessary, we also process your personal data in order to operate direct mail. If you do not want to receive advertising, you have the right to object to it at any time. This also applies to the profiling, as far as it is associated with such direct mail. We will consider this contradiction for the future. We will no longer process your data for direct marketing purposes if you object to the processing for these purposes.
If you want to assert any of these rights, please contact the address listed under §2.
Note according to §36 Consumer Dispute Settlement Act (VSBG)
gematria-test-lab.com will not participate in a dispute settlement procedure before a consumer arbitration board within the meaning of the VSBG and is not obliged to do so.
gematria-test-lab.com will not participate in a dispute settlement procedure before a consumer arbitration board within the meaning of the VSBG and is not obliged to do so.
§5 Cookies
The internet pages partly use so-called cookies. Cookies do not harm your computer and do not contain viruses. Cookies serve to make our offer more user-friendly, effective and secure. Cookies are small text files that are stored on your computer and stored by your browser.
Most of the cookies we use are so-called "session cookies". They are automatically deleted after your visit. Other cookies remain stored on your device until you delete them. These cookies allow us to recognize your browser the next time you visit.
You can set your browser so that you are informed about the setting of cookies and allow cookies only in individual cases, the acceptance of cookies for certain cases or generally exclude and enable the automatic deletion of cookies when closing the browser. Disabling cookies may limit the functionality of this website.
Cookies that are required to carry out the electronic communication process or to provide certain functions that you wish to use (eg shopping cart function) are processed on the basis of Art. 6 para. 1 lit. f DSGVO saved. The website operator has a legitimate interest in the storage of cookies for the technically error-free and optimized provision of its services. Insofar as other cookies (such as cookies for analyzing your surfing behavior) are stored, they will be treated separately in this privacy policy.
§6 Privacy Policy for the web analytics service Google Analytics
This website uses Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google Analytics uses so-called "cookies", text files that are stored on your computer and that allow an analysis of the use of the website by you. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. We have activated IP anonymization. Google's IP address on this website is therefore shortened beforehand within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the US and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage to the website operator. The IP address provided by Google Analytics as part of Google Analytics will not be merged with other Google data. You can prevent the storage of cookies by a corresponding setting of your browser software; however, please note that if you do this, you may not be able to use all the features of this website to the fullest extent possible. In addition, you may prevent the collection by Google of the data generated by the cookie and related to your use of the website (including your IP address) as well as the processing of this data by Google by downloading the browser plug-in available under the following link and install: http://tools.google.com/dlpage/gaoptout?hl=de
For more information on how to handle user data on Google Analytics, please refer to the Google Privacy Policy: https://support.google.com/analytics/answer/6004245?hl=en.
Google Analytics cookies are stored on the basis of Art. 6 para. 1 lit. f DSGVO. The website operator has a legitimate interest in analyzing user behavior in order to optimize both its website and its advertising.
§7 Privacy Statement for the Google Adsense Web Advertising Service
This website uses Google Adsense, a web advertising service of Google Inc., USA ("Google"). Google Adsense uses so-called "cookies" (text files) which are stored on your computer and which allows an analysis of the use of the website by you. Google Adsense also uses so-called "web beacons" (small invisible graphics) to gather information. By using the web beacon, simple actions such as visitor traffic on the website can be recorded and collected. The information generated by the cookie and / or web beacon about your use of this website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information to evaluate your use of the website in terms of advertising, to compile reports on website activity and advertisements for website operators, and to provide other services related to website activity and internet usage. Google may also transfer this information to third parties if required by law or as far as third parties process this data on behalf of Google. Google will in no case associate your IP address with other Google data. You can prevent the storage of cookies on your hard disk and the display of web beacons by selecting "Do not accept cookies" in your browser settings (in MS Internet Explorer, under "Tools> Internet Options> Privacy> Settings" in Firefox under "Tools> Settings> Privacy> Cookies"); however, please note that in this case you may not be able to use all features of this website to the fullest extent. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.
§8 Privacy Policy for the social network Google Plus
This website uses the so-called "G +1" button of the Google Plus social network operated by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, United States ("Google"). The button can be recognized by the sign "G +1". If you are registered with Google Plus, you can use the "G +1" button to express your interest in our website and to share content from our website on Google Plus. In that case, Google will store both the information that you have provided a "G +1" for any of our content and information about the page you have viewed. Your "G + 1" may be displayed along with your name (if applicable also with photo - if available) on Google Plus in other Google services, such as Google Search or your Google profile.
The purpose and scope of the data collection and the further processing and use of the data by Google as well as your rights in this regard and setting options for the protection of your privacy, please refer to Google's Privacy Policy:
§9 Privacy Policy for the "Google Remarketing" and "Similar Audiences" feature of Google Inc.
This site uses the remarketing or "Similar Audience" feature of Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, United States ("Google"). It's a great way to target advertising with personalized and interest-based ads when you visit other sites on the Google Display Network. "Google Remarketing" or the "Like Audiences" feature uses so-called "cookies", text files that are stored on your computer and allow an analysis of the use of the website by you. These text files are used to record your visits and anonymous data about the use of the website. Personal data is not stored. If you visit another website in the so-called "Google Display Network", you may see advertisements that are likely to include product and information areas previously accessed on our website.
You can prevent "Google Remarketing" or "Similar Audiences" functionality by stopping cookies from being stored by setting your browser software accordingly. We point out, however, that in this case you may not be able to use all the functions of this website in full. You may also prevent Google from collecting the data generated by the cookie and related to your use of the Website, as well as the processing of such data by Google, by downloading and installing the browser plug-in available at the following link:
https://www.google.com/settings/ads/plugin?hl=de.
You can also disable the use of third-party cookies by visiting the Network Advertising Initiative deactivation page at http://www.networkadvertising.org/choices/ and implementing the opt-out information listed there. Google's Remarketing Privacy Policy for more information can be found here: http://www.google.com/privacy/ads/.
This site uses the remarketing or "Similar Audience" feature of Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, United States ("Google"). It's a great way to target advertising with personalized and interest-based ads when you visit other sites on the Google Display Network. "Google Remarketing" or the "Like Audiences" feature uses so-called "cookies", text files that are stored on your computer and allow an analysis of the use of the website by you. These text files are used to record your visits and anonymous data about the use of the website. Personal data is not stored. If you visit another website in the so-called "Google Display Network", you may see advertisements that are likely to include product and information areas previously accessed on our website.
You can prevent "Google Remarketing" or "Similar Audiences" functionality by stopping cookies from being stored by setting your browser software accordingly. We point out, however, that in this case you may not be able to use all the functions of this website in full. You may also prevent Google from collecting the data generated by the cookie and related to your use of the Website, as well as the processing of such data by Google, by downloading and installing the browser plug-in available at the following link:
https://www.google.com/settings/ads/plugin?hl=de.
You can also disable the use of third-party cookies by visiting the Network Advertising Initiative deactivation page at http://www.networkadvertising.org/choices/ and implementing the opt-out information listed there. Google's Remarketing Privacy Policy for more information can be found here: http://www.google.com/privacy/ads/.
§10 Privacy Policy for "Google AdWords Conversion Tracking" by Google Inc.
This website uses the "Google AdWords Conversion Tracking" feature of Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, United States ("Google"). Google AdWords Conversion Tracking uses so-called "cookies", text files that are stored on your computer and that allow you to analyze the use of the website by you if you have clicked on a Google ad. The cookies are valid for a maximum of 90 days. Personal data is not stored. As long as the cookie is valid, Google and we as the website owner can see that you've clicked an ad and reached a specific landing page (e.g., order confirmation page, newsletter signup). These cookies can not be tracked across multiple websites by different AdWords participants. The cookie generates conversion statistics in Google AdWords. These statistics include the number of users who have clicked on one of our ads. In addition, it counts how many users have come to a landing page that has been tagged with a "conversion tag". However, the statistics do not contain any data that identifies you.
You can prevent the storage of cookies on your hard disk by selecting "Do not accept cookies" in your browser settings (in MS Internet Explorer under "Tools> Internet Options> Privacy> Settings" in Firefox under "Tools> Settings> Privacy" > Cookies "); however, please note that in this case you may not be able to use all features of this website to the fullest extent. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above. For more information about how Google uses conversion data and Google's privacy policy, please visit:
https://support.google.com/adwords/answer/93148?ctx=tltp, http://www.google.com/policies/privacy/
You can set your browser so that you are informed about the setting of cookies and allow cookies only in individual cases, the acceptance of cookies for certain cases or generally exclude and enable the automatic deletion of cookies when closing the browser. Disabling cookies may limit the functionality of this website.
§11 Use of Google Maps
This website uses the Google Maps API service of Google Inc. to display locations on an interactive map. This will transfer information about the use of the website, including your IP address, to Google servers in the United States and store it there.
While Google undertakes not to divulge information to third parties in the context of its own data protection declaration, it makes exceptions to this. The data collected in this way may therefore be transferred to third parties if required by law in the USA or if third parties process the data on behalf of Google. The data protection statement of Google Inc. can be found here: http://www.google.com/policies/privacy/.
You have the option to switch off the card service and to prevent data transfer to Google. Deactivate JavaScript in your browser. Google Maps is no longer available for you in this case.
The use of Google Maps is in the interest of an attractive presentation of our online offers and an easy findability of the places we have indicated on the website. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f DSGVO.
For more information on how to handle user data, please refer to Google's Privacy Policy: https://www.google.com/intl/en/policies/privacy/.
For more information on how to handle user data, please refer to Google's Privacy Policy: https://www.google.com/intl/en/policies/privacy/.
§12 Use of webfonts
On these websites we are not used external fonts.
§13 Links to external providers
Insofar as links are made to web pages of other providers, this data protection declaration does not apply to their contents. The data that may be collected by the operators of these pages is beyond our knowledge and influence. Information can be found in the privacy policy of the respective page.
§14 encryption of personal data
All information that you entrust us with forms are securely transmitted by means of modern Internet technology and used exclusively for the purpose.
We use a transmission method based on the Secure Sockets Layer (SSL) protocol. The latter enables encryption of the entire data traffic between your browser and the server of the website. This protects your data on the transmission path from unauthorized access by third parties.
You can recognize an encrypted connection by changing the address line of the browser from "http: //" to "https: //" and the lock symbol in your browser line.
If SSL or TLS encryption is enabled, the data you submit to us can not be read by third parties.
§15 server log files
Our server uses server log files to collect data about every access to the website. This includes data with the name and file of the website, the date and time of the retrieval, amount of data transferred, notification of errors, browser type and version, the operating system of the user, the previously visited page, IP address and the requesting provider. We use this log data only for statistical evaluations. Such an evaluation does not contain any personal data. A tracing of individual visitors does not take place.
A merge of this data with other data sources will not be done.
The basis for data processing is Art. 6 para. 1 lit. f DSGVO, which allows the processing of data for the performance of a contract or pre-contractual measures.
Our server uses server log files to collect data about every access to the website. This includes data with the name and file of the website, the date and time of the retrieval, amount of data transferred, notification of errors, browser type and version, the operating system of the user, the previously visited page, IP address and the requesting provider. We use this log data only for statistical evaluations. Such an evaluation does not contain any personal data. A tracing of individual visitors does not take place.
A merge of this data with other data sources will not be done.
The basis for data processing is Art. 6 para. 1 lit. f DSGVO, which allows the processing of data for the performance of a contract or pre-contractual measures.
§16 contact form
If you send us inquiries via the contact form, your details from the inquiry form, including the contact details you provided there, will be stored in order to process the request and in case of follow-up questions. We will not share this information without your consent.
The processing of the data entered into the contact form is therefore exclusively based on your consent (Art. 6 (1) lit. DSGVO). You can revoke this consent at any time. An informal message by e-mail to us is sufficient. The legality of the data processing operations carried out until the revocation remains unaffected by the revocation.
The information you provide in the contact form will remain with us until you ask us to delete it, revoke your consent to storage or delete the purpose for data storage (for example, after your request has been processed). Mandatory statutory provisions - especially retention periods - remain unaffected.